Your data

Privacy & Cookie Policy

This policy explains how Shanahans Solicitors collects, uses and protects your personal data, in line with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR). Last updated: July 2026.

Who we are

Shanahans Solicitors, of 25 Park Place, Cardiff, CF10 3BA, is the data controller responsible for your personal data. Contact us at [email protected] or 029 2019 0184.

What information we collect

Contact details (name, address, phone number, email)

Identification documents, where required for compliance checks

Details of your case or enquiry, including sensitive information relevant to your matter

Financial information, for billing and funding arrangements

Technical data from our website, such as IP address and browsing behaviour

How we use your information

Opening and managing your file and providing legal advice

Communicating with you about your matter

Billing and processing payments

Meeting our regulatory and legal obligations, including anti-money laundering checks

Improving our website and services

Our legal basis for processing your data is generally the performance of a contract with you, our legitimate interests in running our practice, or compliance with a legal or regulatory obligation. Where required, we will ask for your consent.

Sharing your information

We do not sell your personal data. We may share it with barristers, expert witnesses, courts, regulators, other solicitors, and service providers where necessary to progress your matter.

How long we keep your data

We retain client files for as long as necessary, and in most cases for a minimum of six years after a matter concludes, in line with our regulatory obligations.

Your rights

Access the personal data we hold about you

Have inaccurate data corrected

Request erasure of your data, in certain circumstances

Restrict or object to our processing of your data

Request a copy of your data in a portable format

Withdraw consent, where processing is based on consent

Complain to the ICO

To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Keeping your data secure

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Cookie policy

Our website uses cookies to help it function properly and to understand how visitors use our site. In line with PECR, we only set non-essential cookies with your consent.

You can control or delete cookies through your browser settings at any time. Blocking non-essential cookies will not affect your ability to use the core parts of our website. We may update this policy from time to time to reflect changes in our practices or legal requirements.

Talk to us.

No obligation, no jargon, just honest legal advice.

Call 029 2019 0184 Send a message